When your store, CRM, accounting system and logistics partners exchange data automatically, the business depends on those integrations working every time.
Expect failures
Networks drop, services go down and limits are reached. Design integrations to retry safely.
Use webhooks wisely
Webhooks deliver real-time updates but can arrive late or twice. Make processing idempotent so duplicates do no harm.
Log everything
Record each request and response so problems can be traced quickly.
Alert people
Notify the right person when an integration fails repeatedly.
Document the flows
Diagrams and runbooks help new team members understand and maintain integrations.
FAQs
How do we know if an integration has failed?
Monitoring and alerts should tell you before customers do.
What is idempotency?
Processing the same message twice without creating duplicates.
Should we build or buy integrations?
Use proven connectors where possible and custom code where needed.
