Summary: UAE customers expect to message businesses on WhatsApp. The Business Platform lets teams reply faster and automate routine updates.
From restaurants to real estate, UAE customers routinely contact businesses on WhatsApp. Handling those conversations well can set you apart.
Shared inbox
Let several team members reply from one number with full conversation history.
Automated updates
Send booking confirmations, delivery updates and reminders automatically.
AI assistant
Answer common questions in English and Arabic and capture enquiry details.
Consent and templates
Message customers who have opted in, using approved templates for business-initiated messages.
Integrations
Connect WhatsApp to your CRM, booking system or online store.
FAQs
Can we keep our current number?
Yes, after migrating it from the WhatsApp app.
Does it support Arabic?
Yes, including AI replies in Arabic.
Is it suitable for large teams?
Yes, with routing and permissions.
