Fasterdispatch
Fewerlost parcels
Happiercustomers
About the client
A courier company, based in Gqeberha, Eastern Cape, operating in the logistics & transport sector.
The problem
Dispatchers coordinated drivers by phone and paper.
What we did
- Dispatch board with live status
- Driver app with proof of delivery
- Customer tracking links
- Billing integration
Outcome
- Faster dispatch
- Fewer lost parcels
- Happier customers
Services involved
Custom Software Development · Software Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
