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Document AI Processes Carrier Invoices for a Freight Broker

A freight brokerage · Chicago, Illinois · Engagement: A couple of months

Document AI Processes Carrier Invoices for a Freight BrokerLogistics & Transport
Much lessmanual data entry
Fastercarrier payments
Fewerbilling disputes

About the client

A freight brokerage, based in Chicago, Illinois, operating in the logistics & transport sector.

The problem

Accounts staff typed details from carrier invoices and proof-of-delivery documents into the TMS by hand.

What we did

  • Shared inbox collecting carrier documents
  • AI extraction of load numbers, amounts and dates
  • Matching against loads in the TMS
  • Review queue for mismatches

Outcome

  • Much less manual data entry
  • Faster carrier payments
  • Fewer billing disputes

Services involved

Intelligent Document Processing · AI Automation

Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.