Much lessmanual data entry
Fastercarrier payments
Fewerbilling disputes
About the client
A freight brokerage, based in Chicago, Illinois, operating in the logistics & transport sector.
The problem
Accounts staff typed details from carrier invoices and proof-of-delivery documents into the TMS by hand.
What we did
- Shared inbox collecting carrier documents
- AI extraction of load numbers, amounts and dates
- Matching against loads in the TMS
- Review queue for mismatches
Outcome
- Much less manual data entry
- Faster carrier payments
- Fewer billing disputes
Services involved
Intelligent Document Processing · AI Automation
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.





