Accessiblekey journeys
Easiernavigation for visitors
Betterservice uptake online
About the client
A community health organisation, based in Ottawa, Ontario, operating in the nonprofits & charities sector.
The problem
The website had accessibility gaps and confusing navigation.
What we did
- Accessibility audit and fixes
- Simplified navigation
- Plain-language content
- Bilingual support
Outcome
- Accessible key journeys
- Easier navigation for visitors
- Better service uptake online
Services involved
Responsive Website Design · Website Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
