Fewerfailed deliveries
Moreprepaid orders
Lessmanual calling
About the client
An Ayurvedic personal care brand, based in Jaipur, Rajasthan, operating in the ecommerce & d2c brands sector.
The problem
Many cash-on-delivery orders were refused at the doorstep.
What we did
- WhatsApp Business Platform setup
- Automatic order confirmation messages
- Prepaid nudges with payment links
- Store and courier integration
Outcome
- Fewer failed deliveries
- More prepaid orders
- Less manual calling
Services involved
WhatsApp Business API Automation · AI Automation
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
