Fewerno-shows
Higherclass occupancy
Smoothermember experience
About the client
A boutique fitness studio group, based in San Diego, California, operating in the fitness & sport sector.
The problem
Members booked classes through a clunky third-party tool with poor mobile experience.
What we did
- Mobile-first class booking
- Memberships and class packs
- Waitlists and automatic reminders
- Studio utilisation reports
Outcome
- Fewer no-shows
- Higher class occupancy
- Smoother member experience
Services involved
Booking & Scheduling System Development · Web App Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
