Fewerdouble bookings
Moredirect bookings
Smootherpeak season
About the client
A tour operator, based in Cairns, Queensland, operating in the hospitality & travel sector.
The problem
Bookings came by phone and email, with frequent double bookings in peak season.
What we did
- Live availability and online payment
- Multi-currency display for overseas visitors
- Weather rescheduling
- Agent bookings
Outcome
- Fewer double bookings
- More direct bookings
- Smoother peak season
Services involved
Booking & Scheduling System Development · Web App Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
