Hours savedin reconciliation
Fewerpayment disputes
Fastersettlement
About the client
A last-mile delivery company, based in Nairobi, Nairobi County, operating in the logistics & transport sector.
The problem
Riders collected payments manually and reconciliation took hours.
What we did
- M-Pesa STK Push at delivery
- Automatic matching of payments to orders
- Rider app updates
- Daily reconciliation report
Outcome
- Hours saved in reconciliation
- Fewer payment disputes
- Faster settlement
Services involved
API Integration Services · Web App Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
