Growingvolume of genuine reviews
Higherfirst-order conversion
Usefulproduct feedback
About the client
A pet food subscription brand, based in Leeds, England, operating in the ecommerce & d2c brands sector.
The problem
New visitors hesitated because the brand had few independent reviews.
What we did
- Automatic review invitations after delivery
- Responses to every review
- Review widgets on product pages
- Feedback shared with operations
Outcome
- Growing volume of genuine reviews
- Higher first-order conversion
- Useful product feedback
Services involved
Online Reputation Management · Digital Marketing
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
