Newonline sales channel
Fewerstock enquiry calls
Happiercustomers
About the client
A home and hardware retailer, based in Harare, Harare Province, operating in the retail & distribution sector.
The problem
Customers wanted to check stock and order without visiting the store.
What we did
- Online catalogue with stock levels
- EcoCash and card payments
- Delivery and click-and-collect
- WhatsApp support
Outcome
- New online sales channel
- Fewer stock enquiry calls
- Happier customers
Services involved
Ecommerce Website Development · Ecommerce Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
