Instantanswers for applicants
Lighteradmissions workload
Morecompleted applications
About the client
A private tertiary provider, based in Wellington, Wellington, operating in the education & elearning sector.
The problem
Admissions staff answered repetitive questions from domestic and international applicants.
What we did
- AI assistant trained on courses and admissions
- Answers for international students
- Application links and reminders
- Handover to admissions advisers
Outcome
- Instant answers for applicants
- Lighter admissions workload
- More completed applications
Services involved
AI Chatbot Development · AI Automation
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
